Practical writing on brand voice, how buying decisions actually get made, and the craft of content that sounds like a person. Drawn from thirty years of client work and from building BraVo.

A five-step method for defining your brand voice, from purpose and archetype to rules you can test, with a worked example for a small business.

Brand voice is how a business sounds whenever it writes. A clear definition, how it differs from tone, and what a voice is actually made of.

Archetypes are the most useful branding model in common use, and the most commonly misapplied. Here is what each one actually does to your writing.